Can we get a white labeled application?

by | Sep 19, 2019 | FAQ, Insights

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Can we get a white labeled application?

There are 2 levels of engagement that we offer.

1) AI Platform as a Service (Platform Level)

  • 6 months to a year of deployment schedule

  • Custom Cloud Deployment

  • ‘built to suit’ white labeled applications

  • Ready for CapEx and not limited by budgetary constraints

  • Super large scale deployments (cities, ports and countries)

2) AI Software as a Service (Application Level)

  • 3-6 months of deployment schedule

  • Shared Cloud Deployment (in country of choice)

  • Ready to use applications in the mobile and web app stores

  • OpEx driven engagement

  • Medium to large scale deployments

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Autonomous Emergency Services @ GVK EMRI

Oct 1, 2019

→ Insights When you can see your uber taxi coming to you on your smartphone, why can't we do the same with an emergency vehicle? We worked with India's largest ambulance network (GVK EMRI) to take the request for an emergency directly from the customer. ERMI responds...

Does the customer own any of the software?

Sep 19, 2019

→ Insights The software and the infrastructure are being provided as a service only, and they are governed by the service agreement. The software is neither licensed to the customer, nor is it sold to the customer. The software is 100% the property of Grene Robotics....

What is included in your SaaS application?

Sep 19, 2019

→ InsightsWe typically provide Software as a Service (SaaS) to our customers, which includes the following layers. Networking - Internet Connection & Bandwidth w/ Disaster Recovery Storage - Cloud Storage Servers - Cloud Processing Virtualisation - Elastic...

Do Grene Robotics employees have access to customer data?

by | Sep 19, 2019 | FAQ, Insights

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Do Grene Robotics employees have access to customer data?

Not without the permission of the customer.
Like all access control systems, the Grene Robotics customer service manager has to be a part of the customer access control panel to get access to any customer data.

All Grene robotics engineers and service personnel only work on the pre production environment where no customer data is accessible or stored. Production environment access is limited and controlled by the board and logs of access are stored according to international cloud software compliance regulations.

Continue reading

Autonomous Emergency Services @ GVK EMRI

Oct 1, 2019

→ Insights When you can see your uber taxi coming to you on your smartphone, why can't we do the same with an emergency vehicle? We worked with India's largest ambulance network (GVK EMRI) to take the request for an emergency directly from the customer. ERMI responds...

Does the customer own any of the software?

Sep 19, 2019

→ Insights The software and the infrastructure are being provided as a service only, and they are governed by the service agreement. The software is neither licensed to the customer, nor is it sold to the customer. The software is 100% the property of Grene Robotics....

What is included in your SaaS application?

Sep 19, 2019

→ InsightsWe typically provide Software as a Service (SaaS) to our customers, which includes the following layers. Networking - Internet Connection & Bandwidth w/ Disaster Recovery Storage - Cloud Storage Servers - Cloud Processing Virtualisation - Elastic...

What happens to the customer data if the contract ends?

by | Sep 19, 2019 | FAQ, Insights

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What happens to the customer data if the contract ends?

The customer data will always belong to the customer.

On the unlikely event of a contract termination or expiration, all customer data shall be migrated to the system of customer choice. Based on our terms of termination we can hold the data as a redundancy after migration for a certain period of time.
There are also options to keep a copy of customer data through out the contract period in a system of customer’s choice.

Continue reading

Autonomous Emergency Services @ GVK EMRI

Oct 1, 2019

→ Insights When you can see your uber taxi coming to you on your smartphone, why can't we do the same with an emergency vehicle? We worked with India's largest ambulance network (GVK EMRI) to take the request for an emergency directly from the customer. ERMI responds...

Does the customer own any of the software?

Sep 19, 2019

→ Insights The software and the infrastructure are being provided as a service only, and they are governed by the service agreement. The software is neither licensed to the customer, nor is it sold to the customer. The software is 100% the property of Grene Robotics....

What is included in your SaaS application?

Sep 19, 2019

→ InsightsWe typically provide Software as a Service (SaaS) to our customers, which includes the following layers. Networking - Internet Connection & Bandwidth w/ Disaster Recovery Storage - Cloud Storage Servers - Cloud Processing Virtualisation - Elastic...

Do you charge per User?

by | Sep 19, 2019 | FAQ, Insights

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Do you charge per User?

Unlike typical enterprise SaaS providers our motto is – Adoption is a true measure of software success.

So we invest into customer success and charge per transaction completed using our platform.
There is no limitation of users accessing the system to start a particular workflow / transaction. However each workflow has limitations on the number of collaborators based on the service agreement.

Continue reading

Autonomous Emergency Services @ GVK EMRI

Oct 1, 2019

→ Insights When you can see your uber taxi coming to you on your smartphone, why can't we do the same with an emergency vehicle? We worked with India's largest ambulance network (GVK EMRI) to take the request for an emergency directly from the customer. ERMI responds...

Does the customer own any of the software?

Sep 19, 2019

→ Insights The software and the infrastructure are being provided as a service only, and they are governed by the service agreement. The software is neither licensed to the customer, nor is it sold to the customer. The software is 100% the property of Grene Robotics....

What is included in your SaaS application?

Sep 19, 2019

→ InsightsWe typically provide Software as a Service (SaaS) to our customers, which includes the following layers. Networking - Internet Connection & Bandwidth w/ Disaster Recovery Storage - Cloud Storage Servers - Cloud Processing Virtualisation - Elastic...

What about our existing systems?

by | Sep 19, 2019 | FAQ, Insights

→ Insights

What about our existing systems?

VPN
Grene Robotics will provide static addresses to be registered within the customer VPN, so that all employees can access the AI platform / application.

Redundant or Retiring Systems
Data from existing systems that are redundant can be migrated into the Grene Robotics platform before retirement of the redundant existing system.

Non Redundant Systems
Data from existing systems which provide a complimentary service are typically integrated using existing or new APIs so that data can be exchanged between the two systems on demand.

Continue reading

Autonomous Emergency Services @ GVK EMRI

Oct 1, 2019

→ Insights When you can see your uber taxi coming to you on your smartphone, why can't we do the same with an emergency vehicle? We worked with India's largest ambulance network (GVK EMRI) to take the request for an emergency directly from the customer. ERMI responds...

Does the customer own any of the software?

Sep 19, 2019

→ Insights The software and the infrastructure are being provided as a service only, and they are governed by the service agreement. The software is neither licensed to the customer, nor is it sold to the customer. The software is 100% the property of Grene Robotics....

What is included in your SaaS application?

Sep 19, 2019

→ InsightsWe typically provide Software as a Service (SaaS) to our customers, which includes the following layers. Networking - Internet Connection & Bandwidth w/ Disaster Recovery Storage - Cloud Storage Servers - Cloud Processing Virtualisation - Elastic...